Bilingual Japanese Freight Forwarding Clerk- Torrance CA
Salary:45K~55K (DOE)
Visa Sponsor:No
Language:English: Business Level, Japanese: Native Level
Job Title -Freight Forwarding Clerk
Reports to: Freight Forwarding Supervisor/Assistant Manager
Location: Torrance, CA

General Position Summary
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements

Essential Job Functions

• Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by
• Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at
the final destination.
• Obtains, checks and prepares any required documentation to meet customer and insurance requirements.
• Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.
• Arranges payment of freight fees and other associated charges.
• Keeps track of shipping status using assigned systems.
• Issues invoices to customers according to quotation mutually agreed.
• Updates standard operation procedures (SOPs).
• Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by
negotiating with subcontractors and vendors.
• Handles, troubleshoots and assists customers in a timely manner to resolve claims talking to the Assistant Manager/Manager
depending on the difficulty.
• Provides accurate shipping information to custom brokers for timely clearance.


• Seeks constant improvement, more efficient and less expensive ways and means in work processes.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to the Supervisor/Assistant Manager for solution.
• Maintains good communication with managers, supervisors, coworkers and outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area and organizing data and documents.
• Performs special projects and other miscellaneous duties as assigned by the Supervisor/Assistant Manager.

Education & Work Experience
• High school diploma or general education degree (GED); or more than one year of related experience and/or training; or
equivalent combination of higher education and experience.
Tools & Equipment
• General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.
• Software includes the use of Windows operating system, MS Office.

Certificates / Licenses
• None

Supervisory Responsibilities
• None

Work Environment & Physical Demands

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in an office environment.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this position, the employee is required to frequently sit, walk and stand and occasionally must use hands and fingers and reach with hands and arms. The employee may occasionally lift and/or move up to 30 pounds.
Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

Working Hours: Mon-Fri / 8:30am - 5:30pm (Lunch 1hour)  
Salary: 45K~55K (DOE)/ Non-Exempt
Location: Torrance, CA
Benefits: Medical/Dental/Vision/401K/PTO