Air Export coordinator - Jamaica, NY (JFK)
Location:Jamaica, NY
Visa Sponsor:No
Language:English: Business Level
Japanese logistics company is seeking Air Export Coordinator in Jamaica, NY(JFK)


• Responses and answers various questions from customers, including regulations, required information, invoices, quotas and etc.
• Contacts the trucking companies to arrange pick-up cargos from customer’s warehouse or other locations to the company warehouse.
• Responsible to coordinate trucking schedule and makes any adjustment as needed.
• Contacts airline companies to make booking for the cargo space.
• Obtains rates for ocean& air freight and trucking and rail.
• Negotiates with shipping lines and truckers to get a better rate.
• Prepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by the Customs, Airline companies and TSA.
• Makes sure that all paperwork is completed in compliance with customs regulations.
• Closes pouch and arranges transfer to airline.
• Tracks the shipments.
• E-mails necessary shipping information to the customers, Japan and other parties after completing export documentation.
• Keeps the customers/ overseas office informed with the status of their shipments.
• Maintains and manages customer’s information in accordance to TSA regulation
• Issues invoices and mails to the customers and overseas agents.
• Communicates with department manager and other staff to maintain effective work-flow.
• Communicates with sales department and customer service department staff to answer customer’s requests and inquiries.


• Seeks constant improvement, more efficient and less expensive ways and means in work processes.
• Performs special projects and other miscellaneous duties as assigned by supervisor / manager.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to management for solution.
• Maintains good communication with other managers, staff & outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Job Dimensions (skills, knowledge & abilities)

Essential Job Dimensions
Accuracy, Attention to Detail, Attendance &Punctuality, Communication: Speaking, Reading and Writing in English at a college level, Confidentiality, Competition Information, Computer Usage, Customer Service, Diplomacy, Dependability/Reliability, Confidentiality & Intellectual Properties, Decision-Making, Delegation, Ethics, Flexibility/Adaptability, Initiative/Follow Through, Judgment, Listening & Understanding, Math Skill, Monitoring/Control, Multi-Tasking, Negotiation, Persuasiveness, Problem Solving, Product Knowledge, Time Management, vendor relationship.

Education & Work Experience
• Associate’s degree (AA) or equivalent from two-year college or technical school
• One year to three years related successful experience and/or training; or a combination of education and experience.

Tools & Equipment
• General office equipment including phones, fax, copier, personal computer, etc.
• Software includes the use of Windows operating system, MS Office.

Certificates / Licenses
• Certificate of IAC Security Training (IACSSP) and STA (Security Threat Assessment) ID required by DHS-TSA.
• HAZMAT Certification (IATA or IMDG)
• Any certificate or training records that are required by each department, position/title, or government agency.

Work Environment & Physical Demands

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work is typically performed in an office environment with moderate noise.

No business travel is required for this position.