Japanese IT company seeks an Japanese Bilingual Project Manager/Business Analyst.

Job Summary:
This individual will lead infrastructure related projects of various sizes. He/She will support all project related activities including the management of other external third-party vendors. It is critical that this individual can evaluate the performance of all vendors involved to ensure the project is on schedule, deliverables are met and within the defined budget.

This individual will be communicating with Headquarters IT Department in Tokyo to receive direction and policies as well as reporting current project status and other related items.

Duties/Responsibilities:
· Manage large and small IT infrastructure related projects focusing on communication, schedule, and budget.
· Take a proactive approach to monitor performance, identifying delays and understanding the dynamics.
· Act as intermediary and diligently bridging communication gaps and ensuring the timely completion of tasks for enhanced project efficiency.
· Work closely with support team to improve operations and employee satisfaction.
· Maintain strong communications channels within staff and employees including top management.
· Performs and supports other related duties as assigned by Directors.

Job Specific Knowledge/Skills & Abilities
【Required】
· Effective communication, collaboration, and negotiation across diverse cultures and business domains.
· Excellent analytical, logical thinking, and problem-solving skills.
· Excellent verbal and written communication skills in Japanese and English
· Strong attention to detail, consultation skills, and coordination skills.
· Thorough understanding of project management principles and planning.
· Ability to build and maintain professional relationships within the organization, and with any other external partners and clients.

【Preferred】
· Fluency in Japanese: The ability to speak, read, and write in Japanese would be an asset, as the company is a subsidiary of a Japanese company, and this would facilitate communication with the parent company and other Japanese stakeholders.

Education, Certification and Experience:
【Required】
· 5-10 years of experience in IT Infrastructure
· Minimum 2 years of project management experience
· Bachelor’s degree or higher level of education
· Familiarity with IT infrastructure best practices
· Strong understanding of MS Office products including Outlook, Excel and Word

【Preferred】
· PMP or similar project management certifications.
· Certified or understand COBIT or ITIL best practices.
· Basic knowledge in project management software.
· Managed or supported several major IT related projects in a corporate environment.
· Experience in assisting users with IT problems either by leading a support team or third-party vendor.

Physical Requirements:
· Hybrid work style: minimum 2 days in office and 3 days remote work