Deputy Director (Program Development Director)
Industry:NPO/Government
Location:Foster City, CA
Salary:$75K - 80K (DOE)
Visa Sponsor:No
Language:English: Business Level, Japanese: Business Level
Japanese NPO seeks a Deputy Director. (Program Development Director)

POSITION TITLE: Deputy Director [Full-time]

EMPLOYEE:

REPORTS TO: Executive Director

Status: Exempt

Date of Hire:


POSITION SUMMARY:

The Deputy Director position, who will support and report directly to the Executive Director, will have primary responsibility for director-level managerial, administrative, and operational support to their program development, communications activities, and information and data management. Responsibilities include developing, implementing, managing, and communicating new and existing signature, annual, Committee-related, Nippon Club Fund-funded, and other programming and activities that benefit membership and enrich their engagement with the Japanese American and broader communities, organizations, and stakeholders. The position supports the various Committees’ programs and activities by working as a member of certain Committees, and will also work with Board of Directors leadership and Committee Chairs to effectively carry out the responsibilities of the position. Depending on the program or activity, the Deputy Director may present materials to the Board of Directors, other organizations, or stakeholders.

MAJOR RESPONSIBILITIES:

Program Development Activities:
1. Develop, implement, and manage new programs and events that support and promote their mission.
2. Manage or support existing signature, annual, Committee-related, Nippon Club Fund-funded, and other programs and events.
3. Collaborate with other communities, organizations, and stakeholders to develop, implement, manage, and maintain new and existing programs and events. (See attachment for contemplated new programs.)
4. Recruit speakers, panelists, and develop content for programs and events.
5. Work with the Board leadership and Committees to improve the quality of their programming.
6. Support their Executive Director, Board leadership, and Committee Chairs in designing and implementing a multi-year Programs Plan.
7. Serve as key staff member to support the various Committees’ Chairs.
8. Serve as the primary manager for their largest events of the year, working collaboratively with staff, Board of Directors, Committees, and other stakeholders. Duties may include coordination and communication with speakers, panelists, or State and local government officials or legislators. Duties may also include planning logistics, managing event registration, coordinating staff & volunteers, and more.
9. Assist in supporting other programs as needed, including networking programs and milestone achievement celebrations.
10. Create program budgets and plan resources for the strategic and fiscally responsible implementation of programs.
11. Co-lead new hire selection, training and management of team staff and interns, if needed.
12. Other duties as may be assigned by the Executive Director.

Communication and Information Management Activities:
1. Manage membership information. Integrate the membership database, which is maintained in multiple locations. Keep the membership database current at all times so that it can be communicated to the Board or membership.
2. Manage program and event-related data by compiling, tracking, and analyzing survey results, attendance info, membership engagement info, etc.) so that it can be communicated to the Board.
3. Establish and drive a multi-channel bilingual communications strategy.
4. Prepare and manage the content for communications and announcement materials.
5. Manage program announcements from other organizations that will benefit JCCNC membership.
6. Develop JCCNC’s brand voice and maintain brand integrity across all platforms.
7. Manage relations with the media (JCCNC media members and outside media).
8. Develop media relations with Japanese American and the broader community leaders, partners, and stakeholders.
9. Manage the creation of digital, video, audio, and print content.
10. Assist with website planning and design.
11. Develop JCCNC’s social media platform on multiple platforms (e.g., Youtube, LinkedIn, Facebook, etc.).

Committees & Board Support:
1. Support Committees in items to be discussed or reported to the Board of Directors by drafting reports or PowerPoint slides for incorporation into the Board Book.
2. In coordination with the Executive Director and Board President, compile and finalize the Agenda, Board Book, and supporting materials to be sent to the Board of Directors, Executive Committee, and Cabinet in preparation for the meetings.
3. Manage the Annual Board Calendar and send notices, calendar invitations, and online meeting links to the Board of Directors, Executive Committee, and Cabinet.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA’s):

• Bachelor’s Degree is required.
• Minimum two to five years of experience in program management or related areas required.
• Demonstrated effectiveness in working as a member of a team and developing effective working relationships with Board of Directors, Committee members, staff, volunteers, community partners, and stakeholders.
• Must be able to effectively delegate tasks to staff.
• Commitment to professional ethics in working with highly confidential, sensitive information.
• Comfort with ambiguity, the ability to respond adeptly to rapidly changing priorities, and ability to work well under pressure.
• Detail-oriented and organized, with the strong ability to successfully multi-task as necessary or requested.
• Demonstrated commitment to the organization’s mission and ability to translate those ideas into effective program development and management.
• Excellent verbal and written communication skills, including presentation skills. Native level in Japanese reading, writing, and speaking skills required. Fluency in English required.
• Extensive computer skills, including intermediate or higher level of proficiency with Microsoft Office (EXCEL, PowerPoint, and Word) and experience working with electronic online event management and communication platforms.

WORKING CONDITIONS:

• Work in-office environment; Hybrid arrangement possible; Heavy computer usage; Requires bending, reaching and lifting up to 20 lbs.
• Occasional travel.