Industry: Food
Location: Charlotte, NC
Salary: $4000.00/month
Visa Sponsor: No
Language: English: Business Level, Japanese: Business Level
Detail: JOB DESCRIPTION
Job Title: Sales Representative
Reports to: Section/Department Manager
Position Overview:
Coordinate and maintains customer sales activities.
Tasks:
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Recommend products to customers, based on customers' needs and interests.
• Contact regular and prospective customers to demonstrate products, explain
• product features, and solicit orders.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to
• provide ongoing support.
• Prepare estimates and bids that meet specific customer needs.
• Provide customers with product samples and catalogs.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending
• trade shows and conferences.
• Arrange and direct delivery of products.
• May push, push, pull, lift, and carry products exceeding 50lbs
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Negotiate details of contracts and payments, and prepare sales contracts and
• order forms.
• Perform administrative duties, such as preparing sales budgets and reports,
• keeping sales records, and filing expense account reports.
• Obtain credit information about prospective customers.
Work Context:
• Requires dealing with unpleasant, angry, or discourteous people
• Requires competition or awareness of competitive pressures
• Includes conflict situations
• Opportunity to make decisions with limited supervision
Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
• Requires written and oral communication in English
• Requires being exact and highly accurate
• Requires meeting strict deadlines
• Requires coordinating with others in accomplishing work activities
• Requires working indoors in environmentally controlled conditions
Work Activities:
• Communicating with Persons Outside Organization
• Performing for or Working Directly with the Public
• Making Decisions and Solving Problems
• Communicating with Supervisors, Peers, or Subordinates
• Establishing and Maintaining Interpersonal Relationships
• Selling or Influencing Others
• Judging the Qualities of Things, Services, or People
• Processing Information
• Identifying Objects, Actions, and Events
• Updating and Using Relevant Knowledge
• Resolving Conflicts and Negotiating with Others
• Getting Information
• Organizing, Planning, and Prioritizing Work
• Monitor Processes, Materials, or Surroundings
• Use inventory control procedures
• Use telephone communication techniques
• Provide customer service Conduct sales presentations
• Investigate customer complaints
• Sell merchandise
• Use sales techniques
• Confer with customer to review terms of credit or payment plan
• Answer customer or public inquiries
• Use interpersonal communication techniques
• Solicit orders from established or new customers
• Request customer order
• Use product knowledge to market goods
• Stock or organize goods
• Sell products or services
• Obtain information from individuals
• Demonstrate goods or services
• Evaluate advertising promotions
• Identify best product for customer's needs
• Prepare list of prospective customers Use merchandising techniques
• Use knowledge of written communication in sales work
• Resolve customer or public complaints
• Communicate visually or verbally
• Use knowledge of sales contracts
Skills:
Basic Skills:
• Active Learning
• Active Listening
• Critical Thinking.
• Learning Strategies
Social Skills:
• Coordination
• Service Orientation
• Social Perceptiveness
Technical Skills:
• Troubleshooting
Resource Management Skills:
• Time Management
Desktop Computer Skills:
• Spreadsheets
• Internet
• Navigation
• Word Processing
• Databases
Specific Tools & Technology:
• MS Office (Word, Excel)
• custom company's system)
NOTE: This job description is not intended to be all-inclusive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Employee may perform other related duties as required to meet the ongoing needs of the organization.
