Industry: IT
Location: New York
Salary: $64-75K
Visa Sponsor: No
Language: English: Business Level, Japanese: Business Level
Detail: Japanese IT company seeks for a Japanese Bilingual Jr. ERP User Support Specialist.
Position: Jr. ERP User Support Specialist
Division: Customer Support Division
Office: NYO (Hybrid – Min 3 days/week in the office: Might require more office attendance for training purpose or if the business requires.)
FLSA Status: Non-Exempt
Salary Range: $64 – 75K/ year
Language: Japanese/business level or higher, English/business level or higher Bilingual
Working Hour: M-F 9AM – 5PM
Visa Sponsor: NO
Accountabilities：
Provides timely and accurate Tier 1 technical assistance and support for ERP system and any other related systems used by GENPO and Affiliate companies in North and South America. - 80%
Consult and analyze user's operation problems or new requirements related with the ERP system and develop custom programs or implement IT solutions. If it is required to add or change common objects maintained by MC HQ, coordinating with MC HQ with creating request for proposal and supporting the development and implementation. - 10%
Act as a resource for other ERP user specialists and trains them to improve knowledge and provide high quality customer support to the end users. - 10%
Requirement:
• Basic understanding of the business procedure of Sales, Purchase and Financial.
• Basic understanding of SAP, Microsoft Dynamics GP or any other ERP system.
• Japanese language skill.:
• Bachelor’s degree and 1+ years of ERP or related application Support Experience is required.
