Industry: Chemical/Pharma/Bio
Location: San Jose, CA
Salary: $67,000 - $72,000 DOE
Visa Sponsor: No
Language: English: Business Level, Japanese: Business Level
Detail: Japanese Chemical/Pharma/Bio company seeks Japanese Bilingual Sales Coordinator (hybrid) -San Jose, CA or Phoenix, AZ
Title: Sales Coordinator
Location: San Jose, CA or Phoenix, AZ
Employment Type: Direct Hire, Non-exempt
Salary Range: $67,000 - $72,000 Depends on your experience (Hourly equivalent based on 35–40-hour workweek)
**Candidates with expectations above the provided range will not be considered. The salary will be determined based on your experience after the interview process.
Benefit: Medical/Dental/Vision/PTO/401k *will be provided after probation term
Work Arrangement: Mon to Fri/ 35 Hours per week, 7 hours per day/ Hybrid, at least 3 days per week in the office
** probationary period applies.
General Summary/Objective:
Responsible for performing customer service activities and routine administrative tasks under supervision based on established manual and/or process for sales business divisions. Gain fundamental knowledge and understandings of work process through on-the-job
trainings.
Essential Duties and Responsibilities:
Perform routine tasks under supervision:
• Process orders from customers to vendors based on quoted terms and conditions
• Enter and maintain the Sales and Purchase transactions through receiving, shipping and invoicing in ERP system
• Ensure proper document retention of all transaction per internal control
• Facilitate communication with customers, freight forwards, warehouse contractors, manufacturing factories, vendor’s point-of-contact, etc to ensure all shipping requirements are addressed, orders are fulfilled, etc.
• Keep and manage inventory record with sales manager's supervision
• Participate in team meetings and business activities
• Communicate and assist Accounting with Accounts Receivable collection or Accounts Payable payment inquiries
• Support periodic accounting and compliance audits
• Follow company guidelines for internal Trade Compliance procedure to ensure importation/exportation requirements are met
• Understand and follow company policies and procedures. Gain fundamental knowledge of products/ services and internal/external workflow (may work more independently as experience increases.)
• Maintain adequate productivity
• Collect and process all expense invoices in the ERP system for timely payment
• Duties, responsibilities, and assignments may differ from time to time within the expectations of the S1 position
Position Requirements:
Must possess and demonstrate:
• Basic proficiency to use a PC and Microsoft Office (Word, Excel, Outlook, TEAMS, SharePoint, PowerPoint), Adobe, and Zoom
• Ability to perform routine tasks successfully (e.g. adequate work volume, quality of output, timeliness of work, no critical errors or mistakes causing operational interruption, delay or financial loss).
• Must be willing to accept and adapt to changes in workload coverage and responsibilities
• Strong verbal & written communication skills in English (Japanese is a plus)
• Ability to remain efficient by maintaining proper time-management skills and effective organization
• Ability to work in a team environment with multiple personality types
• Attention to detail and accuracy
• Strong people skills: ability to build relationship with customers, vendors, and business partners
Travel requirement:
This position requires the willingness and ability to travel (domestic and international) approximately 5%
Education and Experience:
• At least High School diploma; ideally an Associate’s Degree
• Previous work experience as a customer service preferred -- but not required
• Trade business (import/export) background/experience preferred -- but not required
• Experience in MS Dynamics ERP preferred -- but not required
Job Environment:
This job requires working in different environments. Those environments include working in a typical office environment, working in the test lab, working in the prototype & quality lab, traveling to visit customers, suppliers and equipment manufacturers, walking around during factory visits, and observing testing at vehicle test tracks. Contribute to ‘safety culture’ through work practices consistent with 10 Safety Rules and 5 Rules for Traffic Safety.
Some operations will place the candidate in a work environment with harmful dust. Ability to pass a respirator ‘fit test’ and wear a respirator for extended periods of time while performing the job function is required. Limit the exposure of other work areas to dust by establishing work habits which minimize the amount of dust generation.
Physical Demands:
・Work Environment: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax.
・Physical Demands: This is a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool, as necessary.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
