Industry: Logistics
Location: Wood Dale, IL
Salary: $26.44 ~ $28.85/hour
Visa Sponsor: No
Language: English: Business Level
Detail: Japanese Logistics Company is seeking Operations Specialist in Wood Dale, IL!
Job description:
A. Manage Logistics Processes
1) Completing and processing all required domestic and international shipments and cargo
2) Preparing and submitting proper documentations for shipment (BIL, FMC filling, ISF, AES, Shipping advice, arrange insurance, arrival notice, Delivery order, carrier information, billing information, etc.) to any involved party (US Customs, carriers, customers and for internal use).
3) Entering all necessary information (cargo, transport, pricing, etc.,) in the company's database
4) Coordinating with various transport carriers (ground, air, ocean) to arrange shipping method
5) Communicating with customers for shipment details (carriers, method, fee, schedules)
6) Coordinating with Customs Broker and/or US Customs House as needed
7) Facilitating the passage of cargo through customs
8) Acting as a liaison among any involved parties in shipping
9) Providing other general support regarding shipping and logistics coordination as needed
10) Coordinating with vender (warehouse, truck company transloading warehouse, port, airport, etc.,) and supervising the scope of job.(Visit the facilities if necessary)
B. Manage Warehouse and Inventory Functions
1) Performing shipping and receiving functions as required
2) Supporting the passage, verification, and storage of cargo through the Company's on/off-site warehouses
3) Filing and recording all relevant documentations and cargo details such as tracking number needed to successfully store and track cargo
4) Entering inventory information into the company's database
5) Tracking and updating inventory control information for customers and internal use
6) Support physical inventory storage procedure and packaging (labeling and loading, etc.) as needed
7) Recording damaged stock as needed
8) Providing all other general warehouse support as necessary.
C. Manage the staff Troubleshooting and Customer Service Support
1) Reporting issues/problems to General Manager
2) Escalating high level and complex issues to General Manager
3) Notifying customers of delays or other issues as needed
4) Effectively troubleshooting issues appropriately and in a timely manner when they arise
5) Checking for consistency in the arrival and delivery notices; updating information regarding any trouble (late arrival, claims, damaged items, etc.) onto the company's database
6) Providing troubleshooting support to ensure customer satisfaction.
Employment type: Full-Time
Work hours: Monday – Friday, 9am to 6pm
Pay range: $26.44 ~ $28.85/hour
FLSA: Non-Exempt (eligible for overtime)
Requirements: entry-level candidates fine, flexible to learning new things and adaptable. Excel basic skill is fine.
