Industry: Manufacturer
Location: Santa Clara, CA
Salary: $100K~$110K (DOE)
Visa Sponsor: No
Language: English: Business Level, Japanese: Business Level
Detail: Japanese electronics manufacture seeks Senior IT Administrator in Santa Clara, California!
Job Title: Senior IT Administrator
Department: Administration – IT
Reports to: IT Manager
FLSA Status: Exempt
Location: Santa Clara, California, USA
JOB SUMMARY
The Senior IT Administrator is responsible for overseeing the company's IT environment and providing technical support across all levels of the organization. This role administers and maintains core IT infrastructure, including Windows Server environments, cloud services (M365/Entra ID), network systems, and endpoint security. The position coordinates system upgrades, supports IT compliance and audit activities, manages IT assets, and resolves complex technical issues across all branches.
SUPERVISORY RESPONSIBILITIES
• N/A
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. IT SUPPORT
• Administer and maintain on-premises and hybrid Windows Server environments (Active Directory, Group Policy, DNS/DHCP, and File/Print Services), ensuring high availability and synchronization with Microsoft Entra ID.
• Maintain and support IT-related equipment, including employee computers, mobile devices, office phones, security cameras, and other physical IT equipment.
• Oversee and facilitate the installation and maintenance of company computer systems, hardware, software, networks, printers, scanners, phones, and security systems.
• Respond to IT-related requests and provide support to users.
• Attend weekly IT meetings with headquarters and other subsidiaries and present status and project updates.
• Create and maintain user manuals addressing frequently asked questions.
• Monitor and manage endpoint security (EDR/Antivirus), implement security patches, enforce multi-factor authentication (MFA), and configure Conditional Access policies in Microsoft Entra ID.
• Administer and maintain corporate network infrastructure, including firewalls, switches, routers, VPNs, VLANs, Wi-Fi, and DNS/DHCP services across all locations.
• Work closely with vendors to troubleshoot and resolve IT issues.
• Back up and restore data from the file server as necessary.
2. SYSTEM INTEGRATION
• Identify and recommend upgrades and changes to equipment and software to maintain efficient and effective operations.
• Research and evaluate new technologies and applications; inform management of the effects on equipment, networks, and operations.
• Plan, coordinate, and execute office moves and new office setups with various vendors.
• Support other department-specific software and hardware as necessary.
3. ASSET MANAGEMENT
• Tag and track all laptops, desktops, mobile phones, and other IT-related equipment.
• Communicate with hardware, software, and service vendors to obtain quotations.
• Manage software licenses and equipment warranties.
• Track the IT asset lifecycle; provision, retrieve, replace, repair, and dispose of IT assets per industry standards.
4. ADMINISTRATION, HR, AND ACCOUNTING SUPPORT
• Create, manage, and update IT security policies in accordance with HR and company policies.
• Partner with the Administration team to provide technical and platform support for physical security systems, including CCTV and electronic access controls.
• Develop, present, and enforce IT security training for all new hires.
• Support Administrative and HR teams with IT-related procedures.
• Provide technical and access management support for core business applications, coordinating with software vendors to resolve escalated system issues.
• Support internal and SOX audit processes by gathering technical evidence, maintaining IT General Controls (ITGC) documentation, and assisting with compliance testing.
5. OTHER & MISCELLANEOUS
• Continuously seek more efficient and cost-effective ways to improve work processes.
• Perform other duties and projects as assigned by company management.
• Maintain high ethical standards in the workplace.
• Report all irregular issues and problems to management for resolution.
• Maintain clear communication with supervisors, staff members, customers, and other stakeholders.
• Comply with all company policies and procedures.
• Maintain a clean and safe working area.
REQUIRED SKILLS AND ABILITIES
• Systems & Cloud Administration: Proven hands-on experience administering Windows Server environments (Active Directory, Group Policy, DNS/DHCP), Microsoft 365, Microsoft Entra ID, and Microsoft Intune (MDM/MAM).
• Network & Security Fundamentals: Solid technical competency in configuring and troubleshooting core networking (Firewalls, Switches, VLANs, VPNs, Wi-Fi) and enforcing security practices (patch management, MFA, Conditional Access).
• Technical Troubleshooting: Advanced analytical and diagnostic skills for resolving complex hardware, software, OS, and client-side application issues across diverse end-user environments.
• IT Operations & Asset Governance: Demonstrated ability to manage the complete IT asset lifecycle, software licensing, vendor communications, and technical documentation supporting ITGC/internal audits.
• Communication & Interpersonal Skills: Excellent oral and written communication skills with the ability to translate technical concepts for non-technical users, support cross-functional teams, and collaborate effectively across global time zones.
• Execution & Ownership: High sense of ownership, strong ticket/project prioritization skills, dependability under tight deadlines, and strict adherence to data security and confidentiality.
EDUCATION AND EXPERIENCE
• Bachelor’s degree (B.A. or B.S.) from an accredited four-year college or university, or an equivalent combination of education and experience.
• Five to ten years of previous work experience in a similar IT administration role.
TOOLS & EQUIPMENT
• General office equipment, including phones, personal computers, email, fax, and copiers.
• Proficiency with the Windows operating system and Microsoft Office suite.
CERTIFICATES & LICENSES
• Industry certifications such as CompTIA A+, Network+, or Security+; Cisco CCNA; or Microsoft role-based certifications (e.g., Endpoint Administrator, Azure Administrator) are a plus.
