Industry: Manufacturer
Location: Rolling Meadows, IL
Salary: $55-65K
Visa Sponsor: No
Language: English: Business Level, Japanese: Conversation Level
Detail: Japanese company is seeking a Sales and technical support .
About our company
Our company is a sales office for North America of an electric component manufacturer in Japan. The company’s products are the electric component and related products for home safety products
PRODUCT:
Gas sensors and related products
■Sales & customer support activity:
• Provide technical insights to help determine the right products for customers
• Communicate relevant technical knowledge to customers based on their needs
• Visit customer sites to evaluate and assist in the implementation of products and provide training
• Testing returned products from customers and verify abnormality
• Provide troubleshooting on various technical issues, including defects and unstable quality issues by investigating and providing analysis report with technical countermeasures and solutions from our technical departments.
• Responsible for technical discussion with Figaro Japan engineering and R&D department
■Marketing
• Analyze competitor products, compare their features/benefits to our products, and make product improvement recommendations.
• Research and evaluate new technologies that can improve the products.
• Preparation and attendance of exhibition
• Responsible for presenting at exhibition
■Activities in participating in technical committee meetings
• Responsible for searching and understanding technical standards relevant to our products
• Participate in technical committee meetings such as UL STP, Canena, Nema, PGMA, etc., and become involved in the development and revision of technical standards.
■Assist Technical Manager
QUALIFICATIONS:
-Associate’s degree or equivalent
-Educational background/work experience related to electronic circuits & electronic components
-Experience with using lab equipment such as digital multimeters
-Experience in a US sales office of a Japanese manufacturer or a trading company is preferred.
- Excellent communication skill in English
-Interest in Japanese language or Japanese culture is plus.
HOURS: Mon- Fri 9am to 5pm
