Industry:
Location: Itasca
Salary: $21.5/H
Visa Sponsor: No
Language: English: Business Level, Japanese: Conversation Level
Detail: Job Title:** Sales Assistant
Location:** Itasca, IL
Working Hours:** 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM (1-hour lunch break)
**Position Summary**
The Sales Assistant will support the Sales Manager and team by handling administrative, coordination, and customer service tasks. This role involves managing documentation, coordinating shipments, communicating with suppliers and customers, and ensuring smooth day-to-day sales operations.
**Key Responsibilities**
* Provide administrative and operational support to the Sales Manager and sales team
* Prepare and process checks, invoices, and internal documentation
* Coordinate domestic and international shipments via courier services (UPS, FedEx, DHL, KWE, NNR, etc.)
* Arrange pickups with freight forwarders and manage shipping logistics
* Prepare and manage business documents such as purchase orders, quotations, packing lists, invoices, and correspondence
* Follow up on quotations and purchase orders to ensure timely processing
* Maintain and update customer and supplier information in internal systems
* Provide customer service, including order follow-up, status updates, and responding to inquiries
* Assist with onboarding new customers and suppliers into the system
* Support negotiations with suppliers and customers regarding cost and lead time (as needed)
* Assist sales staff with orders, projects, and daily operations
* Prepare monthly sales, purchasing, and backlog reports using Excel and Access
* Maintain organized records of all documents in accordance with company policies
* Provide backup support when other sales staff are unavailable
* Ensure compliance with company policies and procedures
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Qualifications
Entry-level candidates are welcome (training provided)
Basic proficiency in Microsoft Office (Excel, Word, Outlook)
Strong organizational and communication skills
Positive attitude and willingness to learn
Interest in working in an international business environment
Ability to travel occasionally (short domestic trips as needed)
Company Environment & Benefits
Small team environment with close collaboration
Low turnover and stable organization
Health insurance fully covered by the company (including dependents)
Annual salary increases
Occasional team events and company activities
Company devices provided (iPhone/iPad)
Additional Information
English is the primary working language
Occasional business trips, including possible travel to Japan
