Industry: Manufacturer
Location: Novi, MI
Salary: $70K~$100K (DOE)
Visa Sponsor: No
Language: English: Business Level
Detail: A major Japanese mechanical automotive parts company seeks for a Sales Specialist in Novi MI!
Company Information:
We are leading global manufacturer of automobile parts and assemblies, material handling equipment, and provider of logistics solutions. We focused on the sale of world-class quality electronics products for automobiles manufactured for sale to North American based OEM automobile manufacturers.
Department Purpose:
The purpose of the Sales Team is to generate revenue by turning potential customer interest into paying purchases. This team connects potential customers who need help with the right products or services, handles questions, and builds strong and long-term relationships with the customers.
Position Purpose:
The core purpose of a Sales position is to generate revenue for a business by connecting potential customers with products or services that solve their specific problems. Sales professionals act as the bridge between a company and its market, finding prospects, building trust, and closing deals to ensure long-term profitability.
Essential Duties & Responsibilities:
• Develop and maintain strong customer relationships by presenting our products and solutions to existing and prospective customers.
• Communicate with customers to gather product demand forecasts and understand current and future business needs.
• Research, analyze, and monitor market trends, customer requirements, and industry developments to identify business opportunities.
• Collaborate with the Business Planning Team to prepare customer quotations and pricing proposals.
• Negotiate and finalize product pricing with customers while ensuring alignment with company objectives.
• Plan, coordinate, and execute sales activities, including product demonstrations, private exhibitions, trade shows, and customer visits.
• Develop and maintain short-, mid- and long-term sales plans that align with the company's overall business strategy and objectives.
• Conduct regular follow-up with customers to ensure satisfaction, resolve concerns, and proactively address any issues affecting orders or service.
• Maintain accurate sales records, customer information, forecasts, and related documentation.
• Exercise sound judgment and maintain a high level of professionalism, organization, and confidentiality when handling sensitive business information.
• Identify opportunities for continuous improvement by recognizing process inefficiencies, recommending solutions, and supporting quality initiatives.
• Adhere to standardized work procedures, company policies, and best practices while supporting Lean Manufacturing principles, including 5S activities.
• Communicate effectively with customers, management, and cross-functional teams regarding business updates, challenges, project status, and strategic initiatives.
• Perform other duties as needed.
Qualifications, Education, Experience, & Abilities:
• Bachelor’s degree and/or 5+ years related working experience in sales or materials management function within a manufacturing environment.
• Experience managing and negotiating with Automotive OEM and Tier 1 customers is preferred.
• Experience in managing and/or using Automotive OEM/Tier1’s portals is also preferred.
• Must be fluent in written and spoken English. Bilingual Japanese is a plus.
• Ability to distill complex information into clear, concise, and persuasive written/spoken communication.
• Proficient in Office applications including Excel, Word, PowerPoint and ERP/MRP software.
• Ability to assimilate and analyze data to present to management a complete framework for decision-making.
• Ability to work in a fast paced, multi-cultural, team-oriented environment. Levels I – II
• Bachelor’s degree or Equivalent Experience preferred required.
• Level I: 3+ Years of Related Outside Experience preferred.
• Level II: 5+ Years of Related Outside Experience preferred.
• Requires some level of supervision and most work is subject to review.
• Completes parts of projects or plans including preparing quotes with the Business Planning Team
• Communicate with customers to present products and understand customer demands
• Assists in resolving simple concerns/inquires.
• Demonstrates basic understanding of relevant professional knowledge.
• G&Os will be focused on training for year 1 and then focused on department G&O items.
• Applies the PDCA Cycle to daily work processes.
• Become familiar with and apply continuous improvement, kaizen, and standardization practices.
• Promote and foster activities and communication to create and maintain good associate morale.
• Promote Kaizen activities, SEQDCM, lead team members on department G&O’s.
Levels III-IV
• Bachelor’s degree or equivalent experience required preferred.
• Level III: 7+ years of internal/external job specific experience preferred.
• Level IV: 10+ years or more demonstrated experience in related field and role for successful independent contribution and full cycle project management.
• Works with less supervision and need for review of work.
• Expressed knowledge, skill, and abilities for independent contribution and project management
• Performs work that is varied and more difficult in partnership with department leadership and external customers.
• Demonstrates strong awareness of important elements of other departments.
• Participate and/or lead cross-functional teams; actively communicating with key stakeholders.
• Works on G&Os as they relate to department G&Os and cover areas where experience is more prevalent.
• Apply the PDCA cycle to daily work processes & aspects of TICO Drive & Dedication.
• Independently apply continuous improvement, kaizen and standardization practices.
• Promote and foster activities and communication to create and maintain good associate morale.
• Promote kaizen activities, SEQDCM, lead team members on department G&O’s.
Physical Requirements
• The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel.
• The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move at least 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
• Ability to work in a constant state of alertness and safe manner.
• Travel should be noted, Inventory/Plant Floor Walks
• Up to 10% of company travel is required
• Frequent plant and floor walks will be required
