Industry: Food
Location: Denver, CO
Salary: $80K~$100K
Visa Sponsor: No
Language: English: Business Level, Japanese: Conversation Level
Detail: Assistant Branch Manager — Seafood Wholesale
Location: Denver, CO
Reports to: Branch Manager
Employment Type: Full-time / Exempt
Compensation: $80k-$100k per year
Position Summary
The Assistant Branch Manager supports the Branch Manager in managing the daily operations and business performance of a seafood wholesale branch. This position helps oversee sales, customer service, purchasing, inventory, warehouse activities, deliveries, and employee supervision.
The Assistant Branch Manager works closely with branch employees to maintain product quality, fulfill customer orders accurately and on time, control costs, and promote a safe and productive workplace. This position assumes designated management responsibilities during the Branch Manager’s absence.
Key Responsibilities
Branch Operations
• Coordinate daily branch activities, including receiving, order processing, warehouse operations, and deliveries.
• Monitor order accuracy, product availability, and delivery schedules.
• Identify operational problems and implement improvements with the Branch Manager.
• Coordinate equipment maintenance and report facility or vehicle concerns.
• Support communication between sales, warehouse, delivery, and administrative employees.
Sales and Customer Service
• Support sales representatives in maintaining customer accounts and developing new business.
• Respond to customer inquiries about products, pricing, availability, and deliveries.
• Help resolve complaints, product quality concerns, shortages, and returns within assigned authority.
• Monitor customer demand and communicate sales opportunities to the Branch Manager.
• Apply approved pricing and discount policies.
• Assist with overdue account follow-up in coordination with accounting and sales staff.
Purchasing and Inventory
• Assist with purchasing and replenishment based on sales demand, stock levels, and product shelf life.
• Coordinate with suppliers and purchasing teams regarding availability, quality, and delivery issues.
• Monitor inventory levels, product rotation, aging stock, spoilage, and shrinkage.
• Participate in inventory counts and investigate discrepancies.
• Help maintain accurate receiving, transfer, return, and inventory adjustment records.
Food Safety and Product Quality
• Monitor proper receiving, storage, handling, and temperature control of fresh, frozen, and live seafood, as applicable.
• Ensure employees follow sanitation, hygiene, and company food safety procedures.
• Support applicable seafood HACCP procedures, product traceability, and recall activities.
• Identify and report damaged, improperly stored, or potentially unsafe products and follow procedures for holding affected inventory.
• Maintain required operational and food safety records within assigned responsibilities.
Employee Supervision and Development
• Assist with employee scheduling, work assignments, training, and daily supervision.
• Monitor productivity, attendance, and work quality, and provide timely coaching.
• Support onboarding and training in product knowledge, customer service, safe handling, and operating procedures.
• Provide performance feedback and assist the Branch Manager with employee reviews.
• Refer employee relations concerns to the Branch Manager and HR.
• Follow applicable collective bargaining agreements and coordinate related matters with management and HR, where applicable.
Financial and Administrative Support
• Review sales, gross margin, labor, inventory loss, and operating expense reports with the Branch Manager.
• Help control overtime, waste, and other operating costs.
• Assist with budgets, forecasts, and branch performance reports.
• Follow company approval procedures for purchases, credits, discounts, and expenses.
• Protect confidential employee, customer, supplier, and company information.
Management Coverage
• Serve as the designated branch contact during the Branch Manager’s absence.
• Make daily operating decisions within delegated authority.
• Escalate significant personnel, financial, safety, and customer issues promptly.
Required Qualifications
• At least three years of relevant experience in seafood wholesale, food distribution, warehouse operations, sales, or a related industry.
• At least one year of supervisory, team leadership, or comparable experience.
• Understanding of perishable inventory, stock rotation, temperature control, and spoilage prevention.
• Strong organizational, communication, customer service, and problem-solving skills.
• Ability to coordinate multiple priorities in a fast-paced environment.
• Ability to understand sales, inventory, and basic financial reports.
• Proficiency with Microsoft Excel, Outlook, and inventory or order-management systems.
Ability to work the required branch schedule and travel occasionally for business. Travel may include local and out-of-area trips, with occasional overnight stays.
Preferred Qualifications
• Knowledge of seafood species, product quality, seasonality, and market pricing.
• Experience supporting restaurant, retail, or wholesale customers.
• Experience supervising warehouse or delivery employees.
• Relevant food safety or seafood HACCP training.
• Associate’s or bachelor’s degree in business, operations, supply chain, or a related field, or equivalent practical experience.
Benefits
International Marine Products offers a competitive benefits package for eligible full-time employees, which may include:
• 100% company-paid medical, dental, and vision insurance premiums for employees and eligible family members.
• 401(k) retirement plan.
• Paid Time Off and paid company holidays.
• Employee product discounts.
Benefits and eligibility are subject to company policies and plan terms.
